Practice Administrator

REPORT TO: President

DEPARTMENT: Florence Maxwell Low Vision Clinic




  • Bachelor’s Degree in Healthcare Administration, Business Administration, or related field. A combination of related education and operations experience in a healthcare organization may be substituted for a Bachelor’s degree.
  • Five years of experience in a health or vision clinic setting.
  • Two or more years supervising a minimum of three direct reports.
  • High-level ability to empathize with clients who are learning to live with vision loss.
  • Working knowledge of hospital or clinic organizational policies, procedures, and systems as well as health administrative practices.
  • Experience with Medicare-approved EHR system preferred.


The Practice Administrator is responsible for the daily operations of the Florence Maxwell Low Vision Clinic, including clinic services, quality assurance, data management, IT management, medical billing, physician relations, and management of clinic staff.


  • Establish and implement strategic goals, clinical objectives, policies, procedures, and systems for all operational areas of the Low Vision Clinic.
  • Manage clinical and non-clinical staff at the Low Vision Clinic locations, including selection, training, daily work assignments, performance reviews, and disciplinary actions.
  • Resolve administrative and/or clinical problems, including maintenance of clinic equipment, computer systems, and installed software applications.
  • Ensure compliance with all regulatory agencies as well as county, state, and federal laws.
  • Ensure clinical services (including direct patient care services, documentation of those services, and storage of medical health information) are in compliance with county, state, and federal regulatory agencies.
  • Review and assess Clinic processes and procedures to ensure maximum efficiency, consistency, and cost savings.
  • Responsible for the implementation, administration, and data management of clinic databases including the Electronic Health Records system.
  • Provide and/or coordinate clinical training for all clinical and program staff on Low Vision and other vision-related clinical topics relevant to client services.
  • Review treatment plans, case notes, and written correspondence to ensure the quality of patient documentation and adherence to all county, state, and federal regulatory agency standards.
  • Ensure adherence to the required HIPPA and documentation requirements as identified by county, state, and federal regulatory agencies.
  • Oversee the audit of clinical charts to ensure adherence to county, state, and federal regulatory requirements.
  • Develop policies and procedures relating to CVI Clinical Programs.
  • Work with Marketing Department to establish strategy and priorities to expand outreach for low vision services.
  • Participate in community events and marketing activities, as appropriate.
  • Serve as a liaison with other community providers and agencies serving CVI clients, as needed.
  • Participate in management team meetings.
  • Perform other duties as assigned.
  • Must wear all protective equipment required by department.
  • Must follow all company policies and procedures, including departmental safety policies.


  • Must be able to lift 20 lbs.
  • Sitting and or standing for periods of time.
  • Ability to travel independently, as needed.


Please submit résumé and cover letter (required) via email to:

No phone calls or faxes, please.

We offer excellent benefits including health, vision, life, and dental insurance, benefit leave and sick time, 403(b), and parking. Salary will be competitive and commensurate with qualifications and experience.

* Equal Opportunity Employer / Drug Free Workplace *