Sightseeing. A periodic tour of CVI news, views and events.

Client Success Story: Laura Revan

CVI client Laura Revan has a reason to celebrate in the midst of so much uncertainty right now. She recently accepted a job working to help others with their unemployment claims. With so many people out of work, her role is a blessing to her and those she is helping.

For Laura, a 49-year-old with Degenerative Retinitis (Detached Retina), helping others has become a defining feature of her life in the midst of the current health and unemployment crisis. Laura accepted a job with Industries for the Blind working in their Unemployment Insurance department. As a customer service representative, she specializes in Pandemic Unemployment Assistance (PUA). In describing the parameters of her new position, she said, "My responsibilities include but are not limited to assisting clients with their weekly claims, processing PUA applications, and advising clients of their current claims status." To people who have lost their source of income as a result of the pandemic, Laura is a lifeline, helping them navigate the system to secure the resources that they desperately need.

Laura began attending CVI in the summer of 2018 in the New View Adult Rehabilitation program with the goal of learning the skills she needed to find employment. The broad range of skills she gained such as learning to use JAWS (Job Application with Speech) software and braille along with job readiness training prepared her for success in the job market.

"Attending CVI was one of the best decisions I ever made," said Laura. "I learned so much from everyone. I am strong and confident in this world of uncertainty, and CVI has given me the skills I need to do my job and the knowledge to do so much more."

According to New View Program Director Rasheeda Wilkins, “Laura was always confident and poised, and was determined to be successful and obtain employment.” Participating in the New View program helped Laura reach her goal and we celebrate her new job along with her.

To learn more about CVI’s New View program, visit cviga.org.